Well, I can’t exactly offer returns on downloadable, non-DRM riddled publications, but what I can tell you is that everything on the online store is priced what I would also charge for a paper copy of the publication. This is calculated with the cost of ink to print, time spent printing, staples used, and paper used.
That’s it. No super long terms and conditions that trick you into agreeing to sell your soul or anything like that.
But if something is broken with the shop, please contact me using the form on the contact/about page.